Shipping policy

Shipping Policy

At Dilly Dally With Lilli & Co., each order is packed with care and intention. We appreciate your patience as we get your pieces to you.

Processing Time
Orders are processed within 2–5 business days unless otherwise stated.
Processing times may be extended during launches, restocks, or high-volume periods.

Pre-Orders & Limited Drops
Items marked as pre-order or part of a limited collection may have extended processing times. Estimated shipping timelines will be noted on the product page.

By purchasing a pre-order item, you acknowledge and accept the extended processing time.

Shipping Timeframes
Once shipped, orders typically arrive within:

• 3–7 business days (U.S. standard shipping)

Please note that shipping times are estimates and may vary based on carrier delays.

Shipping Rates
Shipping costs are calculated at checkout based on your location and selected delivery method.

Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.

Incorrect Addresses
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Packages
Once your order has been shipped, it is in the hands of the carrier.
We are not responsible for lost, stolen, or delayed packages, but we will do our best to help you file a claim if needed.

Damaged Items
If your order arrives damaged, please contact us within 5 days of delivery with photos so we can make it right.